How to get your own pet portrait
1
Decide what size portrait you would like
- Review the sizes and prices for your portrait here.
- Decide which size portrait you would like.

2
Choose a good photo of your pet
- Find a photo of your pet that you thinks best depicts them and you would like an artistic representation painted from.
- It is useful to share a few photos. This helps with ensuring a good artistic representation.

3
Contact Cheryl by email to commission your pet portrait
- Email, cheryl@cherylpetportraits.co.uk , with the subject 'Enquiry for pet portrait'
- Attach a photo/s of your pet
- Include the name of your pet and any details you think will be helpful
- Confirm the size canvas you want for your portrait
- Provide contact details for you: Your full name, your pet's name, mobile phone number, address
- I will reply to your email enquiry to confirm details. I endeavour to respond to all email enquiries within 48 hours, to confirm details.

4
Upfront payment, invoice and contract
- To ensure commencement of your portrait, I kindly request an upfront payment. This advance will enable me to secure the necessary resources and allocate dedicated time, allowing me to deliver the completed portrait of your pet efficiently.
- You will be sent an invoice including contractual details for the commission to your email.
- Once payment has been received your portrait will be started.
- A receipt will be emailed acknowledging receipt of payment.
- Your pet portrait is an artistic representation made from a photo, and a personalised, customised product. As such a refund will only be given if the materials used are faulty or the artist is unable to complete the commission.
- Please see my payment and refund policy here.

5
Completing your portrait
- Your pet portrait will be commenced once payment is received.
- I paint the portrait over several sittings.
- Managing my time and other portrait commissions you can expect to receive your completed portrait within 4 - 6 weeks. I endeavour to complete and post as soon as possible.
6
Packing and postage
- Once completed you will be contacted to confirm that the portrait is being posted.
- Your pet portrait will be packed in a recycled box using environmentally friendly and recycled materials.
- Packing and postage costs £4.95 sent by Royal Mail Tracked 48.
- If you have provided a mobile phone number this will be used so you get information about your delivery.

6
Hang on the wall and enjoy!


